Privacy Policy
Last updated: 20 September 2026
Who we are
MTShamser Store ("we", "us") sells plugins, automation workflows, hosting and related services from Dhaka, Bangladesh. This policy explains what personal information we collect when you use this website and what we do with it.
Information we collect
- Order details: your name, email address, phone number, delivery address and the items you order.
- Account details: if you create an account, your name, email, optional phone number and a password. Passwords are stored only as a one-way hash — we cannot read them.
- Technical data: basic server logs (IP address, browser type, pages requested) used for security and troubleshooting.
Payments
We do not collect or store card numbers on this website. Orders are paid by cash on delivery or bKash. If a card or bank payment is arranged, it is completed through a secure link from a payment provider.
How we use your information
- To process, deliver and support your orders, and to contact you about them.
- To let you sign in, view your order history and request refunds.
- To keep the website secure and prevent fraud or abuse.
- To meet legal and accounting obligations.
Cookies and local storage
We use a session cookie to keep you signed in and your browser's local storage to remember your cart and, if you place an order, your delivery details for next time. We do not use advertising cookies.
Sharing your information
We share information only with people who need it to fulfil your order — for example a delivery partner or payment provider — or when the law requires it. We do not sell your personal information.
How long we keep it
We keep order records for as long as needed for accounting, warranty and legal purposes. You can ask us to delete your account at any time.
Your rights
You can ask to see, correct or delete the personal information we hold about you. You can update your name and phone number yourself from your account page.
Security
Connections to this site are encrypted (HTTPS) and access to customer data is restricted to authorised staff. No method of transmission is perfectly secure, but we take reasonable steps to protect your information.
Children
This website is not intended for children under 16 and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.